GIGABYTE has followed the spirit of good corporate governance for many years and has deep comprehension of the symbiotic relationship between business and society. We are therefore not only responsible to our shareholders but also to all our stakeholders, including shareholders, customers, employees, suppliers, investors, communities, governments as well as non-government or non-profit organizations. We analyze GIGABYTE's responsibility to each type of stakeholder and utilize different methods of communication to show the stakeholders our sincerity and determination to seek continual improvement. Additionally, we also carry out practical analysis of stakeholders’ feedback to understand their level of interest in key issues lately. The information is used as a reference at the company's decision-making process in order to build consensus with internal and external stakeholders.

Stakeholder Communications

Stakeholder Concerned Material Topics Communication Channel
and Frequency
Related Activities
Employee • Salary and benefits
• Talent cultivation and retention
• Labor relations
• Occupational health and safety
Regular • Labor-management/labor safety meetings
• Inviting celebrity and expert speakers to boost the environmental knowledge of employees
• Organizing group green classes
• Hosting of health seminars and activities
• Annual health exams
• Construction of eco-rooftop at headquarters for employee relaxation
• Hosting of employee innovation challenges
Ad hoc • Internal and external education training / practice drill
• Employee Assistance Program (EAP)
• Lectures on internal life and disaster prevention, promotion electronic paper
Investor • Financial performance
• Brand management
• Moral integrity and code of conduct
• Legal and regulation compliance
• Corporate governance
• Risk management
• Innovation management
Regular • Annual shareholder meeting, annual Report
• Participate in corporate governance evaluation
• Publish Corporate Social Responsibility Report
• Hosting of annual shareholders’ meeting
• Publication of annual report as required by law
• Provision of corporate governance and operating information on the Company investor website
Ad hoc • Communication meeting and investor conference
• Publication of information on the Market Observation Post System or on GIGABYTE official website
Customer • Brand management
• Risk management
• Responsible production and consumption
• Hazardous substance management
• Sustainable supply chain management
Regular • Annual customer satisfaction survey • Cooperate with customers’ annual audits
• Continuous improvement based on customer requirements
• After-sales services for products
Ad hoc • Audit by customer
• Customer technology seminars
• Online support system and platform
Supplier • Legal and regulation compliance
• Hazardous substance management
• Sustainable supply chain management
Regular • Regular audit / sustainability evaluation
• Annual supplier conference
• Conflict minerals survey
• Oversee suppliers’ implementation of environmental management systems
• Conduct Sustainable Supplier Evaluation and organize the award ceremony.
• Launch “Reduction. Sharing. Love the Earth" Alliance.
• Update green supply chain management system
Ad hoc • Supplier business review meeting
• Management seminars on environmental safety & health and CSR
Community / Non-profit Organization / School • Pollution prevention
• Sustainability and environmental education
• Social participation and Technology caring
Ad hoc • Co-organization of activities
• Participation in related organizations and forums
• Inviting communities and Non-governmental organization to participate in corporate events
• Organize technology contests or talent training courses
• Support the mandatory green roof policy
• Organize events such as Green Technology on Campus, PC DIY and G-Design for talent cultivation
• Adopt roads and green park lands near the company
• Hosting of community computer classes
• Employee volunteering
• Financial assistance for students with family issues
• Donations for major disasters around Taiwan

Government • Corporate Governance
• Legal and regulation compliance
• Risk management
• Climate change and carbon management
Ad hoc • Correspondence
• Participation in conferences
• Participation in related industry associations and government activities
• Participate in industry-government-academy forums and symposiums
• Monitor and respond to governmental projects
Media • Company operational performance
• Company sustainability practices
Ad hoc • Press conference
• Press release
• Interview
• Topical reporting
• Press releases related to company operations and sustainability management
• Reporting of GIGABYTE’s Eco-rooftop