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Feb 1, 2019
Why the monitor has no sound or volume is low?
This product does not have built-in speakers, only the earphone jacks are provided. If you want to have sound, you must connect headphones or speakers.
  • Make sure the headphone cable is properly connected.
  • Adjust the volume level. Please refer to user manual.
  • Check the Audio Source setting. If the setting is set to USB Codec, make sure the USB cable is properly connected to the monitor and your computer. 
  • Adjust the sound related settings on your computer.