GIGABYTE / AORUS RGB Memory is covered by a limited lifetime warranty.

GIGABYTE AORUS RGB Infused Demo Module (GC-RGB Module) is DOA replacement only.
DOA request of the Product(s) needs to be within 7 days of purchase.

GIGABYTE supports a lifetime warranty** service for memory modules. The lifetime of the product means the product is officially manufactured and supplied on the market until the termination of production, maintenance, troubleshooting, or other support.
**For more details, please refer to the information down below.

**Lifetime Warranty

Our Lifetime Warranty does not apply to defects caused by normal wear and tear, damage caused by accidents, abusive use, negligence, fire, liquid contact or other external cause, damage which is the consequence of failing to comply with the user manual, damage caused by use with another product, damage caused by service by anyone who is not authorized by us, or if the product is stolen or if any label or identification number has been removed from the product or has been changed.

Once the products are announced EOL, lifetime warranty service will not be provided. This decision can be based on a number of factors which include but are not limited to the availability of certain manufacturing components needed to continue production, a third-party manufacturer’s product discontinuation or the introduction of a newer product with more advanced features and functionality. For a product declared EOL, confirmed by GIGABYTE, we will replace with a similar or equivalent product. GIGABYTE reserves the right to modify or terminate the product and/or any of its interactive components at any time and in any manner.

If the alternative is provided by us with the confirmation of replacement, it will be available for lifetime warranty service as well. The equivalent product here means the products with the same fulfilling functions. For example, if DDR4 3200MHz 2*8GB RGB Memory declared EOL, it will be replaced with other models which are DDR4/3200MHz/2*8GB RGB memory.